TEMS Optimization Assessment

MacBeth Williams is a completely objective consultancy that will critically analyze your current TEMS architecture and design to correct any inadequacies and create an objective roadmap for better performance. Having worked extensively in the arena of TEMS solution procurement and implementation we understand how these systems should work and the benefits and tools they should provide senior IT management, telecom managers, sourcing/procurement, business managers, and even end users. MacBeth Williams offers an in-depth assessment of your TEMS solution and processes to define the performance gaps. We will identify IT process, business reporting, and end user issues, as well as system constraints and limitations. We frequently find that processes and systems simply were not fully defined and/or implemented. All too often companies’ processes end at cost allocation and an AP payment feed, without receiving the expected solution benefits from complete inventory control, order processing control, or even multi-dimensional reporting. The ultimate goal of our assessment is to help salvage your investment or provide the rationalization for a new investment in expense management technology.

The Business Benefits

At the conclusion of a TEMS optimization assessment you should have a clear picture of your company’s:

  • Expense management processes for all voice/data/wireless telecom services, both manual processes and processes using the current TEMS solution.
    •  
  • Existing TEMS solution

    •      • process and capabilities as currently implemented, including service delivery and client account
            management

         • maximum capabilities compared to current market-leading vendors

         • ability to meet business needs and long term telecom expense management goals

  • Process and system roadmap recommendations to achieve TEMS optimization.
 
 
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